Terms of use

Disclaimer for Temple Point Resort Ltd. (2025)
This website is managed by Temple Point Resort Ltd., located at Marine Park Road, P.O. BOX 293 – 80802 Watamu, Kenya. PIN Number: P051351329Q, Registration: CPR/2010/33658. The company is legally represented by the Director, Jan R. Langer.
If you need more information or have any questions about our site’s disclaimer, contact us by our contact form, email, or call us on +254 722 204 131.
All the information on this website (www.templepointresort.com) is published in good faith and for general information only. Temple Point Resort does not make any warranties about the completeness, reliability, or accuracy of this information. Any action you take upon the information you find on this site is strictly at your own risk. Temple Point Resort will not be liable for any losses and/or damages in connection with the use of our website.
Our website may include links to external sites. We try to link only to useful and ethical websites, but we have no control over their content or practices. These links do not automatically imply endorsement of the content found there. Be aware that once you leave our site, other websites may have different privacy policies and terms beyond our control. Check their policies before engaging in any business or providing personal information.
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Consent
By using our website, you consent to this disclaimer and agree to its terms.
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Updates
Should we update or make changes to this document, we will prominently post those updates here.
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Privacy Policy for Temple Point Resort Ltd. (2025)
At Temple Point Resort (accessible from www.templepointresort.com), we care about our visitors’ privacy. This document outlines the types of personal information collected and recorded by Temple Point Resort and how we use it.
For further queries regarding our Privacy Policy, please contact us via email at headoffice@templepointresort.com.
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General Data Protection Regulation (GDPR)
We act as the Data Controller of your personal information. Our legal basis for collecting and using your personal data depends on the information we collect and the specific context in which we collect it. We may process your data because: • We need to perform a contract with you, • You have given Temple Point Resort Ltd. permission to do so, • Processing is in our legitimate interests, • We need to comply with the law.
We retain personal information only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. If you are a resident of the European Economic Area (EEA), you have certain data protection rights. To request access to or deletion of the data we hold, please contact us.
You may have the following rights (depending on your jurisdiction): • The right to access, update, or delete the information we have on you. • The right of rectification (correcting inaccuracies). • The right to object to certain processing. • The right to restriction (limiting how we use your data). • The right to data portability. • The right to withdraw consent at any time.
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Cookies and Web Beacons
Like most websites, Temple Point Resort uses cookies. These store information such as visitors’ preferences and the pages on our site that you visit or access. We use this data to enhance your experience by customising our site content.
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Third-Party Ad Servers
Third-party advertisers or networks may use cookies, JavaScript, or web beacons on our site’s adverts and links, which are sent directly to users’ browsers. These advertisers automatically receive your IP address. We do not have control over these cookies.
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Third-Party Privacy Policies
Temple Point Resort’s Privacy Policy does not extend to other advertisers or external websites. Consult their individual privacy policies for more details. You can disable cookies via your browser settings; check your browser’s website for detailed instructions.
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Children’s Information
We encourage parents and guardians to monitor their children’s online activities. Temple Point Resort does not knowingly collect any personal data from children under the age of 13. If you suspect your child provided personal information on our site, contact us immediately so we can remove it.
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Online Privacy Policy Only
This Privacy Policy applies only to our online activities and is valid for visitors to our website regarding information shared and/or collected. It does not apply to any information collected offline or via channels other than this website.
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Consent
By using our website, you consent to our Privacy Policy and agree to its terms.
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Terms & Conditions for Temple Point Resort Ltd. (2025)
I. Application 1. These terms apply to contracts for hotel room rentals and function room bookings, as well as all associated services.
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II. Conclusion and Content of the Contract
1. Our offers are always non-binding. A contract is formed upon our acceptance.
2. We are obliged to provide the agreed services in our standard quality.
3. Unless otherwise agreed, check-in starts from 2pm, and check-out is required by 11am on the departure date. Post-checkout charges may apply for late departure.
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III. Prices, Payments
1. The customer must pay the agreed prices for accommodation, functions, and other services used (including expenses we incur for third parties).
2. Prices include the current statutory VAT unless stated otherwise.
3. Invoices are usually issued in Euros. Payment in foreign currency may include exchange fees.
4. Invoices must be paid within 14 days of receipt. Late payments may incur 5% annual interest.
5. We may request a reasonable advance payment. The balance is due 14 days before arrival.
6. Any billing complaints must be raised promptly.
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IV. The Hotel’s Right to Withdraw
1. If an advance payment is not made after a grace period, we may withdraw from the contract.
2. We may also withdraw if force majeure or other unforeseen circumstances prevent us from fulfilling the contract, or if the booking was made under misleading information.
3. We will notify the customer promptly if we exercise our right to withdraw.
4. If we withdraw, the customer is not entitled to damages.
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V. Cancellation by the Customer
1. Cancellations must be in writing.
2. The following charges apply for cancellations of accommodation:
• Up to 31 days before arrival: No charge
• 30 to 14 days before arrival: 20% of booked room nights
• 14 to 2 days before arrival: 50% of booked room nights
• Within 48 hours of arrival: 80% of booked room nights
3. If a customer’s arrival is impossible due to extraordinary circumstances (like severe weather or flooding), we will not charge for those lost days, as long as arrival takes place within three days when possible.
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VI. Provision of Alternative Accommodation
1. We may provide similar or higher standard alternative accommodation if necessary (e.g., overbooking, unusable rooms, etc.).
2. Any additional costs will be borne by us.
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VII. Liability of the Hotel
1. We exclude liability for damages unless caused by our intent or gross negligence (or that of our representatives). In cases of mere negligence, we’re only liable for typical foreseeable losses. Liability for death or personal injury remains unaffected.
2. For guest accommodation, our liability for items brought into the hotel is capped as per statutory provisions.
3. We are liable for damage to vehicles only if caused by our staff’s negligence. We are not liable for damage caused by third parties.
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VIII. Liability of the Customer
1. The customer is liable for damage to the hotel property caused by themselves, their visitors, guests, or agents. We recommend obtaining sufficient insurance.
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IX. Final Provisions
1. Any amendments or additions must be made in writing.
2. If one term is invalid, the rest remain in effect.
3. Statutory provisions apply in all other respects.

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Watamu, 2025